36 KiB
Design Document
Project: Salesforce Composite Envelope Builder
Version: 1.2
Date: February 23, 2026 (updated March 15, 2026)
Author: Paul Huliganga
1. Architecture Overview
1.1 System Context
┌──────────────────┐
│ Salesforce User │
└────────┬─────────┘
│
▼
┌─────────────────────────────────────────┐
│ Salesforce Platform │
│ ┌──────────────┐ ┌───────────────┐ │
│ │ Screen Flow │───▶│ Apex Class │ │
│ │ (Template │ │ (Composite │ │
│ │ Selection) │ │ Builder) │ │
│ └──────────────┘ └───────┬───────┘ │
│ │ │
└──────────────────────────────┼───────────┘
│
▼ HTTPS/REST API
┌──────────────────────┐
│ Docusign REST API │
│ (Composite │
│ Templates) │
└──────────────────────┘
1.2 Component Architecture
┌────────────────────────────────────────────────────────┐
│ Salesforce Org │
│ │
│ ┌─────────────────────────────────────────────────┐ │
│ │ Presentation Layer (Screen Flow) │ │
│ │ - Language selection │ │
│ │ - Template display (checkbox collection) │ │
│ │ - Success/error messaging │ │
│ └──────────────────┬──────────────────────────────┘ │
│ │ │
│ ┌─────────────────▼──────────────────────────────┐ │
│ │ Business Logic Layer (Apex) │ │
│ │ │ │
│ │ ┌─────────────────────────────────────────┐ │ │
│ │ │ DocusignCompositeEnvelopeBuilder │ │ │
│ │ │ - @InvocableMethod entry point │ │ │
│ │ │ - Input validation │ │ │
│ │ │ - Multi-copy template expansion │ │ │
│ │ │ - SMS delivery (withSmsDelivery) │ │ │
│ │ │ - Composite JSON construction │ │ │
│ │ │ - Envelope ID return │ │ │
│ │ └──────────────────┬──────────────────────┘ │ │
│ │ │ │ │
│ │ ┌─────────────────▼──────────────────────┐ │ │
│ │ │ DocusignAPIService │ │ │
│ │ │ - API authentication │ │ │
│ │ │ - HTTP callout construction │ │ │
│ │ │ - Response parsing │ │ │
│ │ │ - Error handling │ │ │
│ │ └──────────────────┬──────────────────────┘ │ │
│ │ │ │ │
│ │ ┌─────────────────▼──────────────────────┐ │ │
│ │ │ DocusignCredentials │ │ │
│ │ │ - Credential retrieval │ │ │
│ │ │ - Token management │ │ │
│ │ └─────────────────────────────────────────┘ │ │
│ └──────────────────────────────────────────────┘ │
│ │
│ ┌──────────────────────────────────────────────┐ │
│ │ Data Layer │ │
│ │ - Named Credential (Docusign API creds) │ │
│ │ - Custom Settings (configuration) │ │
│ └──────────────────────────────────────────────┘ │
└───────────────────────────────────────────────────────┘
│
▼ HTTPS REST API
┌──────────────────────┐
│ Docusign Platform │
└──────────────────────┘
2. Detailed Component Design
2.1 DocusignCompositeEnvelopeBuilder (Main Class)
Purpose: Invocable Apex class that combines multiple Docusign templates into a single envelope
Responsibilities:
- Receive template IDs from Screen Flow
- Validate inputs
- Expand multi-copy templates (e.g. Authorization to Release Information)
- Construct composite template JSON
- Delegate API call to service class
- Return envelope ID to Flow
Methods:
// Flow-invocable entry point
@InvocableMethod(
label='Send Composite Docusign Envelope'
description='Combines multiple templates into one envelope'
)
public static List<Result> sendCompositeEnvelope(List<Request> requests)
// Private helper methods
private static String buildCompositeEnvelopeJSON(
List<String> templateIds,
String recordId,
String language,
Map<String, String> customFields
)
private static void validateInputs(Request req)
private static List<String> sortTemplatesAlphabetically(List<String> templateIds)
Inner Classes:
public class Request {
@InvocableVariable(required=true label='Template IDs')
public List<String> templateIds;
@InvocableVariable(required=true label='Salesforce Record ID')
public String recordId;
@InvocableVariable(required=false label='Language')
public String language; // 'en' or 'es'
@InvocableVariable(required=false label='Email Subject')
public String emailSubject;
@InvocableVariable(required=false label='Authorization to Release Form Copies')
public Integer authReleaseFormCopies; // 1–5; only used when that template is selected
@InvocableVariable(required=false label='Recipient SMS Phone')
public String recipientSmsPhone; // E.164 preferred (+15551234567); triggers SMS delivery for Docusign Recipient #1
@InvocableVariable(required=false label='Custom Fields')
public Map<String, String> customFields; // For merge fields
}
public class Result {
@InvocableVariable(label='Envelope ID')
public String envelopeId;
@InvocableVariable(label='Success')
public Boolean success;
@InvocableVariable(label='Error Message')
public String errorMessage;
}
2.2 DocusignAPIService (Service Class)
Purpose: Handles all Docusign REST API interactions
Responsibilities:
- Construct HTTP requests
- Make callouts to Docusign API
- Parse responses
- Handle errors and retries
- Log API interactions
Methods:
public static String createCompositeEnvelope(
String envelopeJSON,
DocusignCredentials creds
)
public static HttpResponse callDocusignAPI(
String endpoint,
String method,
String body,
Map<String, String> headers
)
public static String parseEnvelopeId(HttpResponse response)
private static void logAPICall(
HttpRequest req,
HttpResponse res,
Long durationMs
)
private static void handleAPIError(HttpResponse response)
2.3 DocusignCredentials (Credential Management)
Purpose: Retrieve and manage Docusign API credentials securely
Responsibilities:
- Fetch credentials from Named Credential or Custom Settings
- Handle token refresh (JWT/OAuth2)
- Provide credential object to service layer
Methods:
public static DocusignCredentials getInstance()
public String getAccessToken()
public String getAccountId()
public String getBaseUrl()
private static String refreshAccessToken() // JWT or OAuth2 refresh
public class CredentialException extends Exception {}
Properties:
public String baseUrl { get; private set; }
public String accountId { get; private set; }
public String accessToken { get; private set; }
public DateTime tokenExpiry { get; private set; }
2.4 Multi-Copy Template Feature (v1.1)
Overview
Certain templates may need to be included multiple times in a single envelope (e.g. the Authorization to Release Information form, available in both English and Spanish). Rather than requiring users to build separate envelopes, the flow detects this template and prompts for a copy count before sending.
Configuration
The template is identified by a single constant in DocusignCompositeEnvelopeBuilder.cls:
// ============================================================
// MULTI-COPY TEMPLATE: Update this if the template name changes.
// Both English and Spanish versions share this base name.
// ============================================================
@TestVisible
private static final String MULTI_COPY_TEMPLATE_NAME = 'Authorization to Release Information';
To rename the template, update this one constant. The Apex code uses a LIKE '%<name>%' SOQL query, so the match is case-insensitive and partial — it covers both language variants automatically.
The Flow also has a single Contains check in the Does_Row_Contain_Auth_Release decision node, which must be updated to match.
Flow Changes
The following new elements were added to Docusign_Envelope_Templates_V3:
| Element | Type | Purpose |
|---|---|---|
Scan_For_Auth_Release_Template |
Loop | Iterates all selected rows to look for the target template |
Does_Row_Contain_Auth_Release |
Decision | Checks if the current row's Name contains "Authorization to Release Information" |
Flag_Auth_Release_Selected |
Assignment | Sets authReleaseTemplateSelected = true when match is found |
Is_Auth_Release_Selected |
Decision | After scan loop: routes to copies screen if flag is true, otherwise skips |
Authorization_Copies_Screen |
Screen | Shows instruction text + radio buttons (1–5 copies) |
authReleaseFormCopies |
Variable (Number, default 1) | Stores the user's copy-count selection |
authReleaseTemplateSelected |
Variable (Boolean, default false) | Flag set during the scan loop |
AuthCopies_1/2/3/4/5 |
Choices | Radio button options with numeric values 1 / 2 / 3 / 4 / 5 |
The authReleaseFormCopies variable is passed to the Apex Invocable Action as a new input parameter.
Updated Flow Path (after row selection)
Check_Row_Selection → Scan_For_Auth_Release_Template (loop)
│ per row → Does_Row_Contain_Auth_Release
│ Yes → Flag_Auth_Release_Selected → (continue loop)
│ No → (continue loop)
└ loop ends → Is_Auth_Release_Selected
Yes → Authorization_Copies_Screen → Build_Template_ID_Collection
No → Build_Template_ID_Collection (unchanged)
Apex Changes
DocusignEnvelopeRequest.cls — new @InvocableVariable:
@InvocableVariable(
label='Authorization to Release Form Copies'
description='Number of times to include the Authorization to Release Information template (1-5).'
required=false
)
global Integer authReleaseFormCopies;
DocusignCompositeEnvelopeBuilder.cls — multi-copy expansion logic runs before the document list is built:
// Expand multi-copy templates
List<String> expandedTemplateIds = new List<String>(req.templateIds);
Integer copies = (req.authReleaseFormCopies != null && req.authReleaseFormCopies > 1)
? Math.min(req.authReleaseFormCopies, 5) : 1;
if (copies > 1) {
List<String> multiCopyIds = [
SELECT dfsle__DocuSignId__c FROM dfsle__EnvelopeConfiguration__c
WHERE dfsle__DocuSignId__c IN :req.templateIds
AND Name LIKE :('%' + MULTI_COPY_TEMPLATE_NAME + '%')
].dfsle__DocuSignId__c;
for (String id : multiCopyIds) {
for (Integer i = 1; i < copies; i++) {
expandedTemplateIds.add(id);
}
}
}
Duplicate template IDs are intentionally not deduplicated when multi-copy is in effect. The label builder appends " (Copy 2)" / " (Copy 3)" / " (Copy 4)" / " (Copy 5)" suffixes to keep document labels distinct within the envelope.
2.5 SMS Delivery Feature (v1.2)
Overview
When the primary recipient — Docusign Recipient #1 — has no email address on file, the envelope cannot be delivered via the normal email path. Rather than blocking the send, the system supports SMS delivery using the dfsle Apex Toolkit's native dfsle.Recipient.withSmsDelivery() method.
This feature is surfaced through Flow V4 (Docusign_Envelope_Templates_V4), a copy of V3 with an added pre-send phone-collection step. Flow V3 is unchanged and continues to be used for cases where the recipient has an email address.
Key Design Decisions
| Decision | Choice | Rationale |
|---|---|---|
| Toolkit method | dfsle.Recipient.withSmsDelivery(phone) |
Native dfsle support; no direct REST API needed |
| Email field | SMS_PLACEHOLDER_EMAIL constant |
Docusign API requires an email on every recipient even for SMS-only delivery; placeholder satisfies this without routing any real email |
| Flow version | New V4; V3 unchanged | Preserves the working deployed flow; allows rollout at the operator's pace |
| Phone collection | Screen in flow (not Apex) | Keeps Apex free of UI logic; phone can also be supplied programmatically by bypassing the screen |
| Recipient scope | Docusign Recipient #1 only | Service Coordinator always has an email; only the primary recipient may lack one |
Salesforce Data Setup Requirement
For SMS delivery to work, the Docusign Recipient #1 Contact record must exist on the Client Case — but with no email address. This is the trigger that causes the flow to route through the SMS path.
| Requirement | Detail |
|---|---|
Docusign_Recipient_1__c on Client Case |
Must be populated with a Contact record |
Contact's Email field |
Must be blank — the flow checks this to decide whether to collect a phone number |
Contact's Name field |
Must be populated — Docusign uses this as the recipient's display name in the envelope |
⚠️ Common mistake: Removing the Contact from
Docusign_Recipient_1__centirely (setting it to null) will cause the Apex code to skip that recipient completely — the Docusign Recipient #1 will be missing from the envelope. The Contact must be linked; only the email needs to be absent.
Configuration: Placeholder Email Constant
A single constant in DocusignCompositeEnvelopeBuilder.cls holds the placeholder email address used when the recipient has no real email. This is the only place that needs to be updated if the placeholder address ever changes.
// ============================================================
// SMS DELIVERY: Placeholder email used when the primary recipient
// (Docusign Recipient #1) has no email address and SMS delivery is
// requested via recipientSmsPhone. Docusign requires an email on
// every recipient even when dfsle.Recipient.withSmsDelivery() is used.
// ============================================================
@TestVisible
private static final String SMS_PLACEHOLDER_EMAIL = 'placeholder_email@docusign.com';
Flow V4 Changes
The following elements were added to Docusign_Envelope_Templates_V4 (relative to V3):
| Element | Type | Purpose |
|---|---|---|
Get_Recipient_Contact |
Record Lookup | Queries the Contact record linked to Docusign_Recipient_1__c; fetches Id, Email, Name |
Is_Recipient_Email_Blank |
Decision | Checks whether Get_Recipient_Contact.Email is null or empty |
SMS_Phone_Screen |
Screen | Collects the recipient's mobile phone number (E.164, required field); shown only when email is blank |
recipientSmsPhone |
Variable (String) | Stores the phone number entered on SMS_Phone_Screen; passed to the Apex action |
Updated Flow Path (after Get_Records)
Get_Records → Get_Recipient_Contact → Is_Recipient_Email_Blank
│
├─ Has Email ──────────────────────────────▶ Is_Language_Selected
│
└─ No Email → SMS_Phone_Screen (collect phone) ▶ Is_Language_Selected
The recipientSmsPhone variable is passed to Send_Composite_Envelope as a new input parameter. When the recipient has an email the variable is blank and the Apex action behaves identically to V3.
Apex Changes
DocusignEnvelopeRequest.cls — new @InvocableVariable:
@InvocableVariable(
label='Recipient SMS Phone'
description='Mobile phone number for SMS delivery when Docusign Recipient #1 has no email.
A placeholder email is substituted automatically. Format: +15551234567 (E.164 preferred).'
required=false
)
global String recipientSmsPhone;
DocusignCompositeEnvelopeBuilder.cls — resolveRecipients now accepts smsPhone and passes it only to the Docusign Recipient #1 builder:
private static List<dfsle.Recipient> resolveRecipients(String recordId, String smsPhone) {
// ... query Client_Case__c ...
// Service Coordinator — always email delivery (null smsPhone)
recipients.add(buildRecipient(serviceCoordinatorId, ROLE_SERVICE_COORDINATOR, routingOrder++, recordId, null));
// Docusign Recipient #1 — SMS delivery when smsPhone is provided
recipients.add(buildRecipient(docusignRecipientId, ROLE_DOCUSIGN_RECIPIENT, routingOrder++, recordId, smsPhone));
}
buildRecipient applies the SMS toolkit method and placeholder email when a phone is supplied:
private static dfsle.Recipient buildRecipient(
Id recipientId, String roleName, Integer routingOrder,
String sourceRecordId, String smsPhone) {
// ... resolve name/email from Contact or User ...
if (String.isBlank(recipientEmail)) {
if (String.isNotBlank(smsPhone)) {
recipientEmail = SMS_PLACEHOLDER_EMAIL; // satisfy API requirement
} else {
throw new IllegalArgumentException('No email found for ' + roleName + ' ...');
}
}
dfsle.Recipient recipient = dfsle.Recipient.fromSource(
recipientName, recipientEmail, null, roleName, new dfsle.Entity(sourceRecordId)
);
if (String.isNotBlank(smsPhone)) {
recipient = recipient.withSmsDelivery(smsPhone); // dfsle native SMS delivery
}
return recipient;
}
3. Data Flow
3.1 Sequence Diagram: Send Composite Envelope
User Flow Apex Service Docusign API
│ │ │ │ │
│ Select │ │ │ │
│ Templates │ │ │ │
├────────────▶│ │ │ │
│ │ │ │ │
│ │ Invoke Apex │ │ │
│ │ Action │ │ │
│ ├──────────────▶│ │ │
│ │ (templateIds) │ │ │
│ │ │ │ │
│ │ │ Validate inputs │ │
│ │ ├────────┐ │ │
│ │ │ │ │ │
│ │ │◀───────┘ │ │
│ │ │ │ │
│ │ │ Build JSON │ │
│ │ ├────────┐ │ │
│ │ │ │ │ │
│ │ │◀───────┘ │ │
│ │ │ │ │
│ │ │ Get credentials │ │
│ │ ├───────────────────▶│ │
│ │ │ │ │
│ │ │◀───────────────────┤ │
│ │ │ (creds) │ │
│ │ │ │ │
│ │ │ Call API │ │
│ │ ├───────────────────▶│ │
│ │ │ (JSON, creds) │ │
│ │ │ │ │
│ │ │ │ POST /envelopes │
│ │ │ ├─────────────────▶│
│ │ │ │ │
│ │ │ │ 201 Created │
│ │ │ │ {envelopeId} │
│ │ │ │◀─────────────────┤
│ │ │ │ │
│ │ │ envelopeId │ │
│ │ │◀───────────────────┤ │
│ │ │ │ │
│ │ Result │ │ │
│ │ (envelopeId) │ │ │
│ │◀──────────────┤ │ │
│ │ │ │ │
│ Success │ │ │ │
│ Message │ │ │ │
│◀────────────┤ │ │ │
│ │ │ │ │
3.2 Error Handling Flow
Apex Service Docusign API
│ │ │
│ Call API │ │
├────────────────▶│ │
│ │ POST /envelopes │
│ ├─────────────────▶│
│ │ │
│ │ 400 Bad Request │
│ │ (error JSON) │
│ │◀─────────────────┤
│ │ │
│ │ Parse error │
│ ├──────┐ │
│ │ │ │
│ │◀─────┘ │
│ │ │
│ │ Throw exception │
│ │ │
│ Catch exception │ │
│◀────────────────┤ │
│ │ │
│ Log error │ │
├──────┐ │ │
│ │ │ │
│◀─────┘ │ │
│ │ │
│ Return Result │ │
│ (success=false, │ │
│ errorMessage) │ │
│ │ │
4. Docusign Composite Template JSON Structure
4.1 Request Format
{
"status": "sent",
"emailSubject": "Please review and sign these forms",
"compositeTemplates": [
{
"compositeTemplateId": "1",
"serverTemplates": [
{
"sequence": "1",
"templateId": "TEMPLATE_ID_FORM_A"
}
]
},
{
"compositeTemplateId": "2",
"serverTemplates": [
{
"sequence": "2",
"templateId": "TEMPLATE_ID_FORM_B"
}
]
},
{
"compositeTemplateId": "3",
"serverTemplates": [
{
"sequence": "3",
"templateId": "TEMPLATE_ID_FORM_C"
}
]
}
]
}
4.2 Apex JSON Construction
Approach: Use Map<String, Object> + JSON.serialize() for dynamic construction
List<Object> compositeTemplates = new List<Object>();
Integer sequence = 1;
for (String templateId : sortedTemplateIds) {
Map<String, Object> template = new Map<String, Object>{
'compositeTemplateId' => String.valueOf(sequence),
'serverTemplates' => new List<Object>{
new Map<String, Object>{
'sequence' => String.valueOf(sequence),
'templateId' => templateId
}
}
};
compositeTemplates.add(template);
sequence++;
}
Map<String, Object> envelope = new Map<String, Object>{
'status' => 'sent',
'emailSubject' => emailSubject,
'compositeTemplates' => compositeTemplates
};
String envelopeJSON = JSON.serialize(envelope);
4.3 Email subject and body composition
The Apex layer composes the envelope's email subject and body before sending. Key rules:
- Subject: Prefixed with
Docusign:to make the source explicit for recipients. The final subject is truncated to 100 characters (Docusign requirement). - Body: Built as Greeting → template bodies (joined with a visual divider) → Sign-off. The divider is a short visual separator (
\n\n+ 40─characters +\n\n). - Greeting/Sign-off: Support English (default) and Spanish. The Flow's
languageinput may be a locale code (es,es-CO) or a user-friendly string (Spanish,Español). The code normalizes and accepts common Spanish forms and uses Spanish greeting/signoff when detected.
Example (English):
Greeting: Hello,\n\nPlease complete the DocuSign signature request from Early Intervention Colorado.\n\n
Sign-off: \n\nThank you,\nEarly Intervention Colorado
Example (Spanish):
Greeting: Hola,\n\nPor favor, firme la solicitud de DocuSign de parte de Intervención Temprana Colorado.\n\n
Sign-off: \n\nGracias,\nIntervención Temprana Colorado
Note: If the Flow's language value is blank or unrecognized, English is used as the default.
5. API Integration Details
5.1 Endpoint
POST https://{baseUrl}/restapi/v2.1/accounts/{accountId}/envelopes
Where:
{baseUrl}: e.g.,na3.docusign.net(from Named Credential){accountId}: Docusign account GUID (from Named Credential or Custom Settings)
5.2 Headers
Authorization: Bearer {access_token}
Content-Type: application/json
Accept: application/json
5.3 Authentication
JWT (JSON Web Token) - Preferred:
- Use RSA key pair stored in Named Credential
- Generate JWT, exchange for access token
- Token valid for 1 hour, cache and refresh as needed
OAuth2 Authorization Code - Alternative:
- User-based authentication
- Access token + refresh token
- Requires user interaction for initial authorization
5.4 Response Codes
| Code | Meaning | Action |
|---|---|---|
| 201 | Created | Success - parse envelope ID |
| 400 | Bad Request | Invalid JSON or parameters - log and return error |
| 401 | Unauthorized | Token expired - refresh and retry |
| 403 | Forbidden | Insufficient permissions - log and return error |
| 429 | Too Many Requests | Rate limit - retry after delay |
| 500 | Server Error | Docusign issue - log and return error |
6. Governor Limit Considerations
6.1 Heap Size
- Limit: 6 MB (synchronous), 12 MB (asynchronous)
- Mitigation:
- Serialize JSON incrementally
- Avoid loading large objects into memory
- Process template IDs in batches if needed (future enhancement)
6.2 CPU Time
- Limit: 10,000 ms (synchronous)
- Mitigation:
- Minimize loops and complex logic
- Delegate heavy work to Docusign API
6.3 Callouts
- Limit: 100 callouts per transaction, 10-second timeout per callout
- Mitigation:
- Single API call per envelope
- Use asynchronous callouts (@future) for bulk operations (future enhancement)
6.4 SOQL Queries
- Limit: 100 queries per transaction
- Mitigation:
- Minimize queries in loop (not applicable for this design)
- Cache credentials if fetched via SOQL
7. Security Design
7.1 Credential Storage
Option 1: Named Credential (Preferred)
- Credentials encrypted by Salesforce
- No code changes needed for credential updates
- OAuth flows managed by platform
Option 2: Protected Custom Settings
- API credentials stored encrypted
- Accessible only via Apex
- Manual token refresh required
7.2 Access Control
- Apex class runs in user context (sharing rules enforced)
- Users must have:
- Permission to execute Flows
- Read access to Salesforce record
- Docusign send permission (managed via Docusign)
7.3 Data Protection
- No sensitive data logged in debug statements
- API credentials never exposed in logs or error messages
- HTTPS for all API communication
8. Testing Strategy
8.1 Unit Tests
Test Coverage Goal: >75% (Salesforce requirement)
Test Classes:
DocusignCompositeEnvelopeBuilderTestDocusignAPIServiceTestDocusignCredentialsTest
Test Scenarios:
- Success case: 3 templates combined, envelope created
- Edge case: 1 template (minimum)
- Edge case: 14 templates (maximum)
- Error case: Invalid template ID
- Error case: API returns 400
- Error case: API returns 401 (token expired)
- Error case: API timeout
- Mock callouts: Use
HttpCalloutMockfor Docusign API
8.2 Integration Tests
Manual Testing:
- Create test Docusign templates in sandbox
- Configure Named Credential with sandbox credentials
- Execute Screen Flow with various template combinations
- Verify envelope creation in Docusign sandbox
- Verify documents written back to Salesforce
8.3 Performance Tests
- Test with maximum templates (14)
- Measure Apex CPU time
- Verify heap size usage
- Test concurrent requests (multiple users)
9. Deployment Architecture
9.1 Deployment Components
Metadata to Deploy:
- Apex classes:
DocusignCompositeEnvelopeBuilder.clsDocusignAPIService.clsDocusignCredentials.cls- Test classes (3 files)
- Named Credential configuration
- Remote Site Settings (for Docusign API URL)
- Permission Sets (optional, for access control)
9.2 Deployment Steps
-
Sandbox deployment (via VS Code or CLI):
sf project deploy start --target-org sandbox -
Run unit tests:
sf apex run test --wait 5 -
Validate production (without deployment):
sf project deploy validate --target-org production -
Deploy to production:
sf project deploy start --target-org production
9.3 Rollback Plan
- Version control: Git repository tracks all changes
- Destructive changes: Remove Apex classes if needed
- Flow modification: Update Flow to call old logic temporarily
10. Monitoring & Maintenance
10.1 Logging
Debug Logs:
- Log API request/response (sanitized, no credentials)
- Log execution time
- Log errors with stack traces
Custom Object (Optional):
- Store API call history in custom object
Docusign_API_Log__c - Fields: Timestamp, Envelope ID, Template Count, Status, Error Message
10.2 Alerts
- Email alerts for repeated API failures
- Platform Event for real-time monitoring (future enhancement)
10.3 Maintenance Tasks
- Monitor Docusign API rate limits
- Review logs for errors
- Update templates as business needs change
- Refresh API credentials before expiry
11. Future Enhancements
11.1 Phase 2 Features
- Dynamic recipient selection: Override template recipients
- Conditional form selection: Show/hide forms based on Salesforce data
- Bulk sending: Send envelopes to multiple records
- Template caching: Cache template metadata to reduce API calls
11.2 Technical Improvements
- Asynchronous processing: Use
@futureor Queueable for large batches - Retry logic: Automatic retry for transient failures
- Rate limit handling: Intelligent backoff and retry
- Analytics dashboard: Lightning component for usage reporting
12. Glossary
| Term | Definition |
|---|---|
| Composite Template | Docusign feature to combine multiple templates into one envelope |
| Invocable Method | Apex method callable from Screen Flows, Process Builder |
| Named Credential | Salesforce feature for secure external credential storage |
| JWT | JSON Web Token - authentication method for server-to-server integration |
| Governor Limits | Salesforce platform resource limits (CPU, heap, callouts) |
Document Status: Draft
Next Steps: Review with stakeholders, begin Apex development
Estimated Effort: 3-5 days development + 2 days testing
Change Log
| Version | Date | Author | Summary |
|---|---|---|---|
| 1.0 | 2026-02-23 | Paul Huliganga | Initial release |
| 1.1 | 2026-03-11 | Paul Huliganga | Added section 2.4 — multi-copy Authorization to Release Information feature; updated component diagram, Request inner class, and sequence diagram |
| 1.2 | 2026-03-13 | Paul Huliganga | Added section 2.5 — SMS delivery via dfsle.Recipient.withSmsDelivery() for recipients without email; added Flow V4 description, SMS_PLACEHOLDER_EMAIL constant, recipientSmsPhone parameter; increased multi-copy support to 5 copies; prefixed envelope subject with Docusign: and truncated to 100 chars; added Spanish greeting/signoff and expanded language detection (e.g., 'es', 'es-CO', 'Spanish', 'Español'). |